As the insurance industry is undergoing fast digital transformation, companies are facing growing demands to cut costs, simplify operations and adopt new technology. MWGrid can help insurance companies improve their financial performance by reducing operational complexity, optimizing business processes with data and technology, and enabling talented personnel to work with secure and resilient infrastructure. With our decades of technical experience and a strong commitment to innovation, we provide a solid foundation that enables you to innovate at scale and prepare for the future.
MWGrid can assist with:
- Developing a robust data fabric architecture that provides company-wide access to create new and innovative tools.
- Utilizing predictive analytics to provide intelligent insights, personalize products and services, and enhance customer experiences.
- Implementing AI-based operations that optimize efficiency and cost savings, which can then be used in other areas of the business.
- Providing agile, integrated, and flexible solutions for complex data management that speeds up the launch of new products in hybrid multi-cloud environments.
MWGrid can also help with:
- Forming a flexible foundation to modernize platforms and models based on enterprise frameworks.
- Building platforms to improve application team efficiency, reduce toil, cost, and time to market.
- Decreasing operational costs and enhancing reliability with end-to-end automation that transforms IT organizations into true digital business partners.
- Integrating seamlessly across public, private and multi-cloud, and across ecosystem value chains.
- Monitoring hybrid multi-cloud environments intelligently and proactively managing them to stay updated.
Customer Challenge: A U.S. insurance company was transitioning their operations to the cloud to enhance speed and flexibility. They had already moved a few applications with the help of ecosystem partners, but they needed assistance in moving mission-critical applications such as Guidewire, which posed data privacy and security risks. The company needed to find the appropriate platform that could deliver the necessary performance to complete the move of data-intensive applications.
How MWGrid helped: MWGrid led the design and delivery of a private cloud solution on a managed Oracle RAC database, customizing it to support the company's advanced Guidewire implementation. The fit-for-purpose cloud solution incorporated data security and processing capabilities with as-a-service subscription pricing, surpassing other cloud providers. As part of MWGrid's ongoing management of the platform, they provided extensive security and performance tuning to support the company's internal team.
Outcomes:
- The increased agility has allowed the insurer to bring new products and services to their customers faster.
- The automation in the cloud has improved security and performance, while reducing costs.
- The highest level of reliability and resiliency has been provided to ensure the availability of the company's mission-critical applications.
Customer Challenge: A insurance company needed to resolve gaps in their online collaboration environment that were causing communication problems. Given their heavy reliance on digital interactions, any disruption could have a major negative impact on productivity and efficiency. The company needed to act fast but also wanted a solution to prevent these issues from recurring.
How MWGrid helped: The MWGrid Digital Workplace Services team provided an in-depth analysis of the company's current platform and a plan to quickly address the software, network, and new architectures required to support their virtual work needs. MWGrid and the company worked together to quickly resolve the video conferencing challenge with minimal waste, knowing that the current tools would soon be replaced by a new collaboration suite. Through a readiness assessment, MWGrid's experts optimized investments in tools and systems, assisting the company in transitioning to the new platform.
Outcomes:
- The business disruption was minimized, allowing the company to continue serving customers during a high-demand period.
- The issues were resolved quickly and cost-effectively.
- Critical issues were identified for resolution as the company transitioned to new communication tools.
- This experience was used as a roadmap to improve business outcomes and increase efficiency.
