The recovery of the travel industry is often marked by unpredictability. Sudden increases and decreases in travel due to pent-up demand and changing lifestyles make capacity planning difficult. Transportation companies are similarly impacted by shifts in demand caused by the pandemic and geopolitical instability. In order to succeed in this uncertain environment, travel companies need technology innovation to navigate the changing landscape and lay the foundation for long-term growth.
As the competition for a smaller market becomes more intense, differentiating oneself becomes more crucial. Travel companies must find new ways to generate value and revenue while also providing a seamless, end-to-end passenger experience and meeting modern sustainability and compliance standards. In transportation, trends such as higher aggregate demand, labor shortages, and a changing business model as containerized freight moves deeper into the interior, create a challenging market environment.
The pandemic has highlighted the importance of safety and reliability. The ongoing success of the travel industry depends on regaining customer trust, increasing demand, and allowing for business and operational flexibility while also conserving capital. Transportation companies must improve coordination with supply chain partners, maximize asset utilization, and have flexible infrastructure.
To meet these needs, MWGrid helps travel and transportation companies align their goals with their legacy systems. The transformation they must undergo requires support from a technology and service partner with the scale, depth, and industry expertise to help them adapt and succeed in the new normal.
How MWGrid can help you:
Airlines rely on a vast and diverse range of data, including passenger data, operations data, and on-aircraft avionics data, which all require high levels of security and reliability. As an independent integrator with a wide range of technology partners, MWGrid helps companies modernize and enhance their cyber resilience by incorporating cyber resilience into their overall IT and operational strategy, and taking into account cloud and zero trust principles.
As travel providers seek to offer more personalized experiences, they collect more customer data and must strike a balance between the benefits of increased tracking and the need to protect customer privacy. MWGrid has developed Security Operations as a Platform (SOaaP), which helps its customers improve their cyber resilience and leverages data pools to provide each client with their own specific data insights for security, privacy, and regulatory needs.
For travel companies, price optimization is essential for profitability and maintaining brand value. MWGrid supports its customers in making better use of their data from various legacy systems by making it available for AI-based decision making on pricing and customized offerings.
Customer challenge
A major international car rental company sought to enhance the stability of its production systems, boost performance, and transition its applications to the cloud while preserving their connections with other on-premise systems.
How MWGrid helped
The MWGrid Systems Transformation and Migration Services and Amazon Web Services (AWS) collaborated to develop an architecture featuring a hybrid cloud design, a cloud landing zone, and the replacement of outdated on-premise hardware. The migration was guided by AWS's Well-Architected Framework, which outlines best practices for migration and was tailored to meet the customer's business needs.
Outcomes
The fully supported hybrid-cloud solution minimized operational risk and fueled top-line revenue growth through improved application performance and enhanced system reliability. Critical revenue-generating client applications, such as the counter agent booking system, were protected without compromising existing connections with on-premise systems. The back-up solution was strengthened and the risk of single point of failure scenarios for production systems was eliminated.
